3qqgg Privacy Policy

Last Updated: January 2026

This Privacy Policy ("Policy") applies to the 3qqgg platform and all of its associated services. When you use the 3qqgg website or mobile application, you are considered to have accepted the terms of this Policy. We respect your privacy and do not sell or transfer your information to any unauthorized third party.

In this Policy, "3qqgg", "we", "us" and "our" refer to the organization operating the 3qqgg platform. "User", "you" and "your" refer to any registered or unregistered visitor of 3qqgg.

"Personal information" means any information that can directly or indirectly identify you — such as your name, email address, phone number, transaction history, or IP address.

"Services" refers to 3qqgg's online casino games, sports betting, live casino, and all other digital products.

We collect the types of information listed below in order to provide you with the best possible service. Each piece of information is used for a specific purpose, and we do not store any information beyond what is necessary.

2.1 Registration and Identity Information

• Full name, username, and password
• Email address and mobile number
• Date of birth (for age verification — only accounts for users aged 21 or above are approved)
• National ID card or passport number (for identity verification)
• Current address

2.2 Financial and Transaction Information

• bKash, Nagad, Rocket, Upay number or bank account details
• Deposit and withdrawal history
• Betting and gaming transaction records
• Wallet balance and bonus usage information

2.3 Technical and Device Information

• IP address and device ID
• Browser type and version
• Operating system
• Login time and logout time
• Cookies and session data

2.4 Communication Information

• Live chat conversation records
• Email communication history
• Details of complaints and issue reports

3qqgg uses the information it collects solely for legitimate and transparent purposes. The main purposes for which we use your information are listed below:

3.1 Account Management and Verification

We use your personal information to create and manage your account, verify your identity, confirm your age, and prevent fraudulent activity.

3.2 Service Improvement and Personalization

We personalize your experience based on your preferences and gaming history. This information is used to provide relevant promotions, bonus offers, and game recommendations.

3.3 Financial Transaction Processing

Your financial information is essential for processing deposits and withdrawals via bKash, Nagad, Rocket, and Upay. This information is used to enforce the minimum deposit limit of ৳300 and the withdrawal limit of ৳1,000.

3.4 Security and Legal Compliance

We use your information to prevent money laundering, fraud, and other illegal activities. This information is required to meet applicable legal obligations.

3.5 Customer Service

Our 24/7 Bengali live chat support team uses your contact information to resolve your issues. Your previous conversation records are used to provide better service.

3qqgg does not sell, rent, or transfer your personal information to any third party for commercial purposes. However, information may be shared in the limited circumstances listed below:

4.1 Service Providers

Limited information may be shared with trusted third parties for payment processing, identity verification, and technical infrastructure management. These organizations operate under strict confidentiality agreements and may not use the information for any other purpose.

4.2 Legal Authorities

Information may be provided to legal authorities when required by a court order, government directive, or legitimate investigation. In such cases, we provide only the information that is legally required.

4.3 Business Changes

User information may be transferred in the event of a company merger, acquisition, or asset transfer. In such situations, we will provide users with advance notice.

To ensure the security of your information, 3qqgg has adopted technical and administrative safeguards that meet the highest industry standards.

5.1 Technical Safeguards

• All data transfers are secured using SSL (Secure Socket Layer) encryption technology
• Stored information is protected through AES-256 encryption
• Two-Factor Authentication is available
• Unauthorized access is prevented through firewalls and intrusion detection systems
• Regular security audits and vulnerability assessments are conducted

5.2 Access Controls

Only authorized personnel can access your personal information. Every access is logged and verified through regular audits. Staff operate under strict confidentiality agreements.

5.3 Data Breach Response

In the event of a data breach, 3qqgg will take immediate action and notify affected users in a timely manner in accordance with applicable law.

The 3qqgg website uses cookies and other tracking technologies. These technologies help improve your experience and ensure the functionality of the service.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and security
• Functional Cookies: Remember your preferences and language settings
• Analytics Cookies: Help improve the service by analyzing user behavior

You can control cookies by changing your browser settings. However, disabling certain essential cookies may affect the functionality of the service.

3qqgg retains your personal information only for as long as necessary. The following policies are followed when determining the retention period:

• Information for active accounts is retained for as long as the account remains open
• After an account is closed, certain information may be retained for a specified period in accordance with legal and regulatory requirements
• Transaction-related information is retained in accordance with anti-money laundering regulations
• Once the retention period ends, information is securely and permanently deleted

You have the following rights regarding your personal information. Contact our support team to exercise these rights.

8.1 Right to Access Information

You may request a copy of the information 3qqgg holds about you at any time. We will provide this information to you within a reasonable time.

8.2 Right to Correct Information

If there are any inconsistencies or errors in your information, you may request a correction. We will correct it promptly after verification.

8.3 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, some information may not be possible to delete due to legal obligations.

8.4 Right to Data Portability

You have the right to receive a copy of your information in a structured, machine-readable format. To submit this request, contact us at [email protected].

8.5 Right to Object to Processing

You may object to the processing of your information for certain purposes, particularly for marketing communications. Contact our support team to raise such an objection.

3qqgg strictly prohibits gambling by minors. Our services are intended only for users aged 21 or above. We verify age at the time of registration, and if a user is suspected of being a minor, the account is suspended immediately.

We do not knowingly collect information from anyone under the age of 18. If you suspect that we hold such information, please notify us immediately.

The 3qqgg platform may contain links to third-party websites. 3qqgg is not responsible for the privacy practices of these external sites. We recommend that you read the privacy policy of any third-party site before visiting it.

3qqgg reserves the right to modify or update this Privacy Policy at any time. For significant changes, we will send a notice to your registered email and post a special announcement on the website.

Changes to the Policy will take effect from the date of publication. If you continue to use the service after a Policy change, you will be considered to have accepted the updated Policy. We therefore recommend that you check this page regularly.

This Privacy Policy is governed by applicable laws and regulations. Any dispute related to this Policy will first be resolved through negotiation.

If a dispute cannot be resolved through negotiation, both parties will attempt to resolve it through a mutually agreed mediation process. 3qqgg is committed to resolving any complaint in a fair and transparent manner.