3qqgg Terms and Conditions

1. Introduction and Applicability

These terms and conditions ("Terms") form a legally binding agreement between the 3qqgg platform ("3qqgg", "we", "us") and you ("user", "member"). By using our services through the 3qqgg website, mobile site, or any application, you are considered to have agreed to these Terms.

3qqgg operates an online casino and sports betting platform for users in Bangladesh. These Terms are written in English and will be interpreted in accordance with applicable laws in Bangladesh.

We reserve the right to modify these Terms at any time. Continued use of the platform after changes take effect means you have accepted the updated Terms.

2. Account Registration and Eligibility

2.1 Age Requirement

You must be 21 years of age or older to open an account and use any services on the 3qqgg platform. Accounts belonging to minors will be closed immediately and all deposited funds may be forfeited.

2.2 One Account Policy

Each person is permitted only one account. Opening multiple accounts using the same device, IP address, or identity document is strictly prohibited. If this policy is violated, all accounts will be permanently closed.

2.3 Accuracy of Information

All information provided at registration must be accurate, complete, and up to date. Providing incorrect or false information may result in account suspension or cancellation. Any changes to your information must be reported to our support team immediately.

2.4 Identity Verification (KYC)

3qqgg reserves the right to verify identity at any time using a national ID card, passport, or other documents. Verification may be required before withdrawal requests are processed. Withdrawals may be held until verification is complete.

3. Account Security and Responsibility

It is your responsibility to keep your account password and login details completely confidential. Sharing login details with any third party is prohibited. You are fully responsible for all activity carried out from your account.

If you suspect unauthorized access to your account, contact us immediately through our 24/7 live chat support or email us at [email protected]. We will investigate and take the necessary action.

• Report any suspicious activity on your account immediately.
• Use a strong password and change it regularly.
• Avoid logging in from public or shared devices.
• Always log out after using your account.

4. Deposit and Withdrawal Policy

4.1 Deposit Rules

The minimum deposit amount on the 3qqgg platform is ৳300. Accepted payment methods are: bKash, Nagad, Rocket, Upay, and bank transfer. Only deposits from an account owned by the registered user are accepted.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawals are generally completed within 15 minutes to 2 hours. The verification process for withdrawal requests may occasionally take a little longer.

Identity verification must be complete before a withdrawal can be processed. A policy of depositing and withdrawing via the same payment method is followed.

4.3 Transaction Cancellation and Rejection

3qqgg reserves the right to suspend or cancel any transaction if fraud, money laundering, or a violation of these terms is suspected. In such cases, we will notify the relevant user and conduct an investigation if necessary.

5. Bonus and Promotion Terms

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit up to a maximum of ৳8,000. A wagering requirement of 15x must be met before this bonus can be withdrawn. For example: if a ৳1,000 deposit earns a ৳2,000 bonus, a total of ৳30,000 must be wagered.

5.2 General Bonus Rules

• Each bonus offer must be completed within a specified time limit.
• Bonus funds can be used to play all types of games, however some games may be excluded from wagering calculations.
• Multiple bonus offers cannot be used at the same time.
• If bonus abuse is suspected, the bonus and any related winnings may be cancelled.
• 3qqgg reserves the right to modify or cancel any bonus offer.

5.3 VIP Program

The 3qqgg VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Each tier includes a weekly cashback benefit — up to 0.2% at Bronze, 0.4% at Silver, 0.6% at Gold, and 0.8% at Platinum. You can advance to a higher tier through regular and active participation.

6. Prohibited Activities

The following activities are strictly prohibited on the 3qqgg platform:

• Any form of fraud, deception, or dishonest conduct.
• Opening or operating multiple accounts.
• Abusing the bonus system or bonus hunting.
• Using software, bots, or automated methods to gain a gaming advantage.
• Money laundering or transactions involving illegal funds.
• Operating an account on behalf of a third party or using their funds.
• Attempting to interfere with the platform's security or functionality.
• Harassment or abusive behavior toward other members.

In the event of a violation of these prohibitions, 3qqgg reserves the right to immediately close the account, forfeit funds, and take legal action if necessary.

7. Gaming Rules and Outcomes

7.1 Software and Fairness

All games operated on the 3qqgg platform use software from approved game providers. Game outcomes are determined by a Random Number Generator (RNG), which is fair and verifiable.

7.2 Dispute Resolution

In the event of a dispute regarding a game outcome, 3qqgg's server logs will be treated as the final evidence. To raise a dispute, contact us via 24/7 live chat or at [email protected]. We will investigate within a reasonable time and communicate our decision.

7.3 Technical Issues

If a game is left incomplete due to a server crash, disconnection, or other technical issues, 3qqgg will assess the relevant circumstances and make a decision. Abnormal winnings resulting from a technical error may be cancelled.

8. Privacy and Data Protection

3qqgg collects, stores, and processes your personal information. This activity is governed by our separate Privacy Policy. We use SSL encryption and modern security technology to keep your information secure.

Your personal information will not be sold to third parties. However, information may be shared in a limited way with trusted partners where required by law, for fraud prevention, or for service improvement. Please read our Privacy Policy for full details.

9. Responsible Gaming

3qqgg places the highest importance on responsible gaming. We provide the following tools for users:

• Setting deposit limits (daily, weekly, or monthly).
• The ability to set gaming time limits.
• Self-exclusion — temporarily or permanently.
• The ability to set loss limits.

If you notice signs of gambling addiction, seek help immediately. Please read our Responsible Gaming page for more information.

10. Intellectual Property

All content displayed on the 3qqgg website and platform — including logos, images, text, graphics, software, and design — is the intellectual property of 3qqgg or its partners. Reproducing, distributing, or using this content for commercial purposes without prior written permission is prohibited.

11. Limitation of Liability

3qqgg is not liable for financial loss caused by technical issues, cyberattacks, third-party failures, or the user's own negligence. Platform services are provided on an "as is" basis. 3qqgg makes every effort to operate the service without interruption, but 100% availability cannot be guaranteed.

In any circumstances, 3qqgg's maximum liability will be limited to the amount deposited by the user in the relevant transaction.

12. Account Closure and Termination

12.1 Closure at the User's Request

You may request to close your account at any time by contacting the 3qqgg support team. Any eligible remaining balance may be withdrawn before the account is closed.

12.2 Closure by 3qqgg

3qqgg reserves the right to close any account without prior notice in cases of terms violations, suspected fraud, or legal reasons. In such cases, bonus funds may be forfeited, however actual deposited funds (where applicable) will be returned.

13. Dispute Resolution Process

If you have a dispute with 3qqgg, please contact our support team directly first. Most matters can be resolved through discussion. Support channels:

• 24/7 Live Chat — for immediate assistance.
• Email: [email protected]

If a matter cannot be resolved through the support team, it will be escalated to senior management. 3qqgg is committed to resolving all disputes fairly and transparently.

14. Applicable Law

These Terms will be interpreted and applied in accordance with applicable law. In the event of any dispute arising from this agreement, both parties will first attempt to resolve the matter through friendly discussion.

15. Changes and Updates

3qqgg reserves the right to modify these terms and conditions at any time. Notice will be provided on the platform for significant changes. Continued use of the platform after changes means the new terms are considered accepted.

The latest terms will always be available on this page. We recommend checking this page regularly.

16. Contact

If you have any questions or comments about these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available through the platform.

Our support team provides service in Bengali and is always ready to answer any of your questions.